If you are in crisis and this is an emergency, dial 911 or go to your nearest hospital emergency room.
Lumenus is not a crisis or emergency centre. If you need urgent help but don’t need to go to a Hospital Emergency Room, the list of 24 Hour Crisis Centres and resources below can help.
Distress Lines
| Service Provider | Phone Number | Availability |
|---|---|---|
| Toronto Distress Centres | 416-408-4357 | 24 hours |
| Gerstein Centre | 416-929-5200 | 24 hours |
| Telecare (Mandarin & Cantonese) | 416-920-0497 | 24 hours |
| Assaulted Women’s Helpline | 415-863-0511 or 1-866-863-0511 | 24 hours |
| Warm Line, Progress Place | 416-863-0511 or 416-960-WARM | 8 p.m. – midnight |
| Kids Help Phone | 1-800-668-6868 | 24 hours |
| Youthdale Psychiatric Crisis Service | 416-363-9990 | 24 hours |
| Anishnawbe Mental Health Crisis Management Services | 416-891-8606 | 24 hours |
| Toronto Rape Crisis Centre | 416-597-8808 | 24 hours |
| Dr. Roz’s Healing Place | 416-264-4357 | 24 hours |
| Etobicoke/North York York Support Services | 1-855-310-2673 | |
| Children’s Aid Society of Toronto | 416-924-4646 | |
| Catholic Children’s Aid Society | 416-395-1500 |
On The Street Shelters
| Service Provider | Phone Number |
|---|---|
| Hostel Intake | 416-397-5637 |
| Street Helpline | 1-866-392-3777 |
| Shelter Access for Youth & Family | 1-877-338-3398 |
Mobile Crisis Response
Toronto
| Service Provider | Phone Number | Service Details |
|---|---|---|
| Gerstein Crisis Line | 416-929-5200 | Service borders: south to the lake, north to Eglinton, east to Bayview to Danforth and then to Victoria Park, west to Jane St. |
| St. Mike’s Hospital Mobile Crisis Team | 911 | Accessible via the Police Department (no direct number) |
North York / Etobicoke
| Service Provider | Phone Number | Service Details |
|---|---|---|
| St. Elizabeth Healthcare | 416-498-0043 | Service borders: South to the lake to Jane, to Eglinton, Eglinton east to Victoria Park, north to Steeles, and west to Hwy 427 |
| St. Joe’s Hospital Mobile Crisis Team | 911 | Accessible via the Police Department (no direct number) |
Scarborough / East York
| Service Provider | Phone Number | Service Details |
|---|---|---|
| Scarbourough & East York Region Mobile Crisis Unit | 416-495-2891 | |
| Scarborough Hospital Regional Mobile Crisis Team | 416-495-2891 | Service borders: south to the lake, north to Steeles Ave., east to Port Union Rd., and west to Victoria Park |
That’s okay! We’re here to help.
It’s not always clear what type of support is required and that’s perfectly fine. Lumenus is here to answer your questions, remove barriers and provide you with personalized guidance so that you have access to the programs and services you need.
Please fill in the form below and someone will be in touch with you within 1-2 business days. Please note the account is only checked Monday-Friday 9 am to 5 pm