Lumenus Strategic Plan

Lumenus Community Services is proud to share our 2025–2028 Strategic Plan — a bold, focused roadmap for the next three years and beyond.

Rooted in our mission to create seamless pathways to well-being, this plan outlines how we will deliver high-impact services, strengthen partnerships, and enhance the lives of those we serve across Toronto.

Developed with input from not just leadership but employees across our organization, this plan defines our goals, priorities, and performance measures through a lens of equity, innovation, and accountability. It also reinforces our commitment to a unified “ONE Lumenus Culture,” grounded in our BRIGHT values and driven by data-informed decisions and sustainable growth.

This plan is more than a strategy — it’s a shared commitment to excellence, client-centered care, and a future where everyone has the opportunity to be seen, be heard, and be well.

We invite you to download and explore the full Lumenus Strategic Plan 2025–2028.

Click here to access the Flipbook

Click here to Download a PDF