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Lumenus Opportunities for Engagement

One of Lumenus’s priorities is to make sure that we collaborate with children, young people, adults, parents and families in creating, reviewing, evaluating and improving our services.  Lumenus invites service users to join us in this important work. We have numerous ways you can get involved and participate.  It can be a one-time event such as a focus group or filling out a survey, or it can be longer term involvement as part of a specific focused working group or as an on-going member of our Youth or Family Engagement Committee. 

Some ways to be involved:

This committee is developing ways for parents and families to have an impact on what happens at Lumenus.  The committee is expanding to cover representation from across the agency.  It does require a consistent time commitment and provides the opportunity to help design what engagement will look like within the agency.

If you are interested or have questions, please contact Gisele Forrest at She will arrange a time for you to meet to discuss this further. We value diverse voices and opinions and look forward to meeting you.

Note: This program is temporarily on hold. Check back for updates.

The Youth Engagement Committee (YEC) is an advisory group that advocates for youth involvement across our agency, and provides feedback and consultation on our programs, policies and various projects. The group also decides to take on their own projects to improve our agency. Examples include; re-designing the waiting room space at the downtown office, making galaxy jars with inspirational quotes for the counselling rooms, and giving feedback on the intake form that the walk-in clinic uses.

The YEC is open to youth aged 14 to 25. We prioritize youth with lived experience with accessing a variety of different services. The group is led by two youth who facilitate the YEC and chair each meeting. Staff adult allies support the YEC. We also have various Lumenus staff and guests from other organizations who join meetings to share about their programs or solicit feedback. The YEC meets every other Wednesday from 4pm to 5:30pm. Currently, we are meeting through Zoom but when we do meet in person, we provide a meal and TTC tokens. Volunteer hours are provided.

If you are interested or have questions about the YEC, please contact us at

As a newly amalgamated organization, Lumenus is redesigning how we do things and needs input from youth, adults and families that have used our services or similar services.  Each group will have a Terms of Reference, which is basically a document that outlines the work to be accomplished, the membership of the group, and guidelines on how the work will get done.  Working groups and their focus will change over time and we will post opportunities as they become available.

Other working groups will be created and we will let service users know about them as they are forming.

There are times Lumenus wants to get the opinions and views of service users.  We want to know about what services people are interested in, how we might use technology better or in the case of our name (when we chose it last year) what we should be called.

If you are interested in being contacted when focus groups happen and/or surveys go out let the staff person you work with know and they can connect you.

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